IMPLEMENTATION:

HR SERVICE DELIVERY

OUR SERVICES

Ready to revolutionise your employee experience? Let's explore how Novabridge can transform your HR Service Delivery with ServiceNow.

OUR APPROACH: PUTTING PEOPLE FIRST

At Novabridge, we don't just implement HRSD - we craft exceptional employee experiences. Here's our unique approach:

1. Employee Journey Mapping: We start by understanding your employees' needs, pain points, and expectations across their employee journey. It's all about seeing things from their perspective.

2. Tailored Solution Design: We create a HRSD solution that aligns with your company culture and HR strategy. Cookie-cutter solutions? Not on our watch.

3. Agile Implementation: We work in sprints, delivering value quickly and adapting as we go. You'll see improvements faster than you can say "employee satisfaction."

4. Seamless Integration: We ensure your HRSD solution plays nice with your existing HR systems and processes. It's about creating a unified HR ecosystem.

5. Continuous Optimisation: We stick around to fine-tune your HRSD, ensuring it evolves with your changing workforce needs and business goals.

HRSD CAPABILITIES: YOUR HR SUPERPOWERS

With ServiceNow HRSD implemented by Novabridge, you'll be able to:

- Create a user-friendly employee service centre with a comprehensive knowledge base
- Implement case management with intelligent routing and prioritisation
- Automate HR processes like onboarding, offboarding, and transitions
- Provide employee self-service for common HR tasks and inquiries
- Generate insightful HR analytics for data-driven decision making
- Use AI-powered virtual agents for 24/7 HR support

BUSINESS BENEFITS: WHY YOUR ORGANISATION (AND EMPLOYEES) WILL LOVE IT

Implementing HRSD with Novabridge doesn't just streamline HR - it transforms your entire employee experience:

1. Boost Employee Satisfaction: Provide faster, more personalised HR services across all touchpoints.

2. Increase HR Efficiency: Automate routine tasks and empower HR teams to focus on strategic initiatives.

3. Ensure Quick Resolution: Resolve employee inquiries quickly with intelligent routing and a comprehensive knowledge base.

4. Improve Workforce Insights: Gain a 360-degree view of your workforce for more informed decision-making.

5. Reduce Costs: Lower HR operational costs through self-service options and increased productivity.

6. Drive Employee Retention: Turn HR excellence into a competitive advantage that keeps your top talent engaged and loyal.

THE NOVABRIDGE DIFFERENCE

Why partner with us with your journey? It's simple:


- We're ServiceNow devotees.  ITOM isn't just another offering - it's a core part of our expertise.

- We're nimble and responsive.  Need to pivot quickly? We're right there with you.

- We speak plain English.  No need to decode tech-speak (unless that's your thing).

- We're invested in your success.  When your IT operations shine, we shine.



Ready to take your IT operations to the next level?  Let's have a yarn about how we can make ServiceNow ITOM work wonders for your organsation

WHY NOVABRIDGE IS THE SERVICENOW PARTNER FOR YOU!

We're innovative enough to challenge the status quo, yet professional enough to consistently exceed expectations. From complex public sector projects to private industry transformations, we have the expertise to elevate your ServiceNow experience.
Global team
Security-cleared professionals ready for your projects
Singular focus on ServiceNow - it's all we do
Certified ServiceNow experts who deliver results