ServiceNow Elite Partner - Consulting and Implementation

How Novabridge achieved ServiceNow Elite Partner Status

To attain Elite Partner status in Consulting and Implementation, Novabridge must meet several stringent requirements set by ServiceNow, including:

1. Technical Expertise & Certifications
   
   • Maintain a highly skilled team with advanced ServiceNow certifications, such as Certified Master Architect (CMA) and Certified Implementation Specialist (CIS).
   • Possess deep knowledge across multiple ServiceNow products and modules, demonstrating the ability to deliver complex enterprise solutions.
2. Project Delivery & Customer Success
   
   • Successfully implement ServiceNow solutions across diverse industries with a strong portfolio of completed projects.
   • Maintain high Customer Satisfaction Scores (CSAT) by delivering measurable business outcomes and ensuring adoption of the platform.
3. Revenue & Business Growth
   
   • Meet or exceed ServiceNow’s revenue thresholds for consulting and implementation partners.
   • Demonstrate the ability to drive significant ServiceNow license sales and project delivery growth year over year.
4. Commitment to ServiceNow Best Practices
   
   • Adhere to ServiceNow’s best practices for implementation, governance, and managed services.
   • Continuously invest in workforce development, ensuring consultants stay up to date with the latest platform advancements.

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About Novabridge

Based in Australia and New Zealand, Novabridge is a technology company specialising exclusively in ServiceNow. Founded in 2018, the company is dedicated to delivering, sustaining, and enhancing ServiceNow solutions, operating on principles of service, integrity, discipline, and generosity. 

Novabridge aims to be recognised as the high-quality, low-risk ServiceNow specialist partner of choice, offering comprehensive ServiceNow services to both public and private sectors. 

Membership in the ServiceNow Partner Program has provided Novabridge with the tools to be equipped, enabled, and empowered to identify jointly aligned go-to-market initiatives and innovative offerings and solutions that deliver accelerated return on investment to customers and drive growth for ServiceNow. 

Novabridge fosters a culture of innovation, collaboration, and excellence to remain an employer of choice and continuously improve processes and technology to better serve customers. 

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About ServiceNow

ServiceNow (NYSE: NOW) is putting AI to work for people. They move with the pace of innovation to help customers transform organisations across every industry while upholding a trustworthy, human centered approach to deploying their products and services at scale. AI platform for business transformation connects people, processes, data, and devices to increase productivity and maximize business outcomes. For more information, visit: www.servicenow.com.