ADVISORY &
CONSULTING:

PLATFORM GOVERNANCE & OPERATING MODEL DESIGN

OUR SERVICES

Ensure long-term success with robust governance and a well-defined operating framework. We help you establish policies, roles, and processes to manage your ServiceNow platform effectively. From defining ownership structures to implementing compliance protocols, we ensure your platform operates seamlessly while adapting to organisational growth.

OUR APPROACH: BEYOND THE BASICS

At Novabridge, we don’t just establish governance frameworks — we build foundations for sustainable success. Here’s how we approach platform governance and operating model design:

1. Comprehensive Assessment: We begin by evaluating your current governance structure, identifying gaps, risks, and opportunities for improvement. Our detailed analysis ensures that every aspect of your platform management is addressed.

2. Collaborative Framework Design: We work closely with your stakeholders to define policies, roles, and responsibilities that align with your organizational objectives and culture. This ensures buy-in and smooth adoption across your teams.

3. Scalable Operating Models: Our operating models are designed to grow with your organization. Whether you’re scaling operations, adding new teams, or expanding functionality, our frameworks adapt seamlessly to support your evolving needs.

4. Compliance and Risk Mitigation: We incorporate compliance protocols and best practices into your governance framework, ensuring adherence to regulatory requirements and minimizing risks.

5. Continuous Optimization: Governance is not a one-time setup. We provide ongoing support and recommendations to refine and adapt your framework as your organization grows and technology evolves.

PLATFORM GOVERNANCE: YOUR BLUEPRINT FOR CONTROL AND GROWTH

With our platform governance and operating model design, you’ll achieve:

- Clear Ownership Structures: Establish well-defined roles and responsibilities to ensure accountability and effective platform management.
- Operational Excellence: Implement streamlined processes that maximize efficiency and reduce complexity in managing your ServiceNow platform.
- Scalability: Build a governance framework that adapts to changes in your organization, whether scaling operations or integrating new functionality.
- Improved Compliance: Ensure your platform adheres to internal policies and external regulatory requirements with confidence.
- Risk Reduction: Proactively identify and address potential governance risks, minimizing disruptions and ensuring long-term stability.

BUSINESS BENEFITS: WHY YOUR ORGANISATION WILL BE A SMOOTH OPERATOR

Our Platform Governance & Operating Model Design delivers benefits that extend across your organization:

1. Enhanced Accountability: Clearly defined roles and responsibilities lead to better ownership and streamlined decision-making.

2. Improved Efficiency: Optimize platform operations with governance frameworks that reduce administrative overhead and bottlenecks.

3. Reduced Risks: Mitigate risks associated with mismanagement, compliance violations, or uncontrolled platform growth.

4. Sustained Growth: Enable your platform to grow with your business by building scalable frameworks that adapt to your needs.

5. Boosted Confidence: Empower your teams with a clear understanding of how to manage and use the platform effectively, leading to higher satisfaction and trust.

THE NOVABRIDGE DIFFERENCE

Why partner with us for platform governance and operating model design?

- Deep Expertise: We specialize in ServiceNow governance and understand the unique challenges of managing complex platforms.
- Tailored Solutions: Every organization is different, and our governance frameworks are customized to fit your structure, culture, and goals.
- Proactive Partnership: We don’t just hand over a framework — we work alongside you to implement, refine, and optimize it for long-term success.
- Future-Ready Design: Our operating models are built with scalability in mind, ensuring they evolve with your organization.
- Commitment to Your Success: Your success is our priority. We’re invested in ensuring your platform is managed efficiently and effectively for years to come.

Ready to lay the groundwork for a seamlessly managed and scalable ServiceNow platform? Let’s discuss how we can help.

WHY NOVABRIDGE IS THE SERVICENOW PARTNER FOR YOU!

We're innovative enough to challenge the status quo, yet professional enough to consistently exceed expectations. From complex public sector projects to private industry transformations, we have the expertise to elevate your ServiceNow experience.
Global team
Security-cleared professionals ready for your projects
Singular focus on ServiceNow - it's all we do
Certified ServiceNow experts who deliver results