Privacy policy

Introduction

Novabridge Pty Ltd (ABN 48 626 971 668) is committed to protecting the privacy of personal information we collect in the course of our business. This Privacy policy explains how we collect, use, disclose, and protect personal information, in accordance with the Australian Privacy Principles (APPs) set out in the Privacy Act 1988 (Cth).

Information we collect

We collect personal information that is reasonably necessary to carry out our functions and activities, including:

• Name, job title, employer, and contact details (including email address and phone number)
• Correspondence and communications with us
• Information submitted through forms on this website or during engagements
• Technical information about your interactions with this website (e.g. IP address, browser type, pages visited)

How we use your information

We use personal information to:

• Respond to enquiries and provide the services you request
• Manage and administer client engagements
• Send you information about our services, events, and insights where you have opted in
• Improve our website and services
• Comply with legal and regulatory obligations

Disclosure of information

We may disclose personal information to third parties only where necessary to deliver the services you have requested, where required by law, or where you have consented. We do not sell personal information.

Data security

We take reasonable steps to protect the personal information we hold from misuse, loss, unauthorised access, modification, or disclosure. Given the nature of our work with Australian Government and health sector clients, we apply controls commensurate with those environments.

Cookies and analytics

This website uses cookies and analytics tools to understand how visitors use the site. You can control cookies through your browser settings.

Access and correction

You have the right to request access to, or correction of, the personal information we hold about you. To make a request, please contact us using the details below.

Complaints

If you believe we have breached the Australian Privacy Principles, please contact us directly in the first instance. If your complaint is not resolved, you may contact the Office of the Australian Information Commissioner (oaic.gov.au).

Contact us

For privacy-related enquiries, please contact Novabridge. Our registered office is in Canberra, Australia.

Changes to this policy

We may update this Privacy policy from time to time. The most recent version will always be available on this page, with the effective date shown above.