Our Solutions
Novabridge ERP Catalyst
The ServiceNow workflow and AI layer for your ERP, without replacing it.
The Novabridge ERP Catalyst is the ServiceNow workflow and AI layer that modernises how organisations use ERP data, without ERP replacement or unnecessary data duplication. It improves visibility, trust and integration resilience through three repeatable offerings.
The problem
ERP data is often available, but not understandable or actionable
Many organisations face a common set of challenges:
- Little visibility into ERP data from the teams who need it.
- Fragile integrations between ERP and ServiceNow.
- Unclear AI readiness.
- Process friction caused by ERP handoffs.
Large service integrators typically answer with lengthy transformation programs that don't deliver value fast. The ERP Catalyst works in defined 6–8 week engagements instead.
Three ways to start
Three offerings, each scoped for 6–8 weeks
Start with the one that fits where you are today.
ERP integration, data & AI readiness assessment
Ideal when ERP data is missing in ITSM tickets, custom integrations have proliferated, or AI initiatives are blocked by poor data quality.
You get a clear roadmap for ERP acceleration with ServiceNow, identifying quick wins and an AI adoption plan.
AI-enabled ERP data access & intelligence
Ideal when service teams rely on ERP specialists to explain orders, invoices and delays, and issues are diagnosed late.
You get AI-generated order and invoice summaries, early detection of ERP anomalies and delays, and cases enriched with ERP business context. The result: faster issue diagnosis, less manual analysis by ERP SMEs, and more trust in ERP data.
AI-orchestrated ERP workflow modernisation
Ideal when pricing and billing exceptions or high-value approvals are passed between teams by hand, and it's hard to see where they're held up.
You get ServiceNow workflows that replace manual ERP handoffs, covering pricing and billing exceptions, high-value approvals, and ITSM incidents enriched with ERP business impact. The result: shorter cycle times, more consistent decisions, and clear visibility of process bottlenecks.
Outcomes
What you get
Usable ERP data
ERP data linked to ServiceNow AI-enabled workflows, enriched with ERP context so it's understandable and actionable.
Reduced integration complexity
Simplified, resilient integrations that replace fragile custom connections between ERP and ServiceNow.
Value at pace, with low risk
A defined, repeatable 6–8 week engagement that delivers immediate value, aligned with the ServiceNow platform roadmap for long-term value.
Credentials