Customer Stories

Outcomes that speak for themselves.

From large federal agencies to private sector — see how Novabridge has helped Australia and New Zealand's most important organisations transform service delivery with ServiceNow.

10+ Years of Experience
70+ Certified Resources
700+ ServiceNow Certification & Accreditations
4.5+ Customer Satisfaction

Proven Results

Customer success stories

Every engagement is measured by outcomes, not just delivery. Here's how we've helped our clients succeed.

Transforming business and service delivery at scale — Defence Digital Group

165,000+ user capacity at scale

Supporting the design, build and operation of the Defence ServiceNow Protected Platform (DSPP) — the digital front door to some Defence services across IT, facilities and external engagement.

Read more

Scaling enterprise service management at DHDA

6 ESM delivery streams

Strategic partner to the Department of Health, Disability and Ageing — driving the transition from a ServiceNow pilot into a Department-wide Enterprise Service Management capability.

Read more

Our Difference

Why Novabridge

Security cleared

Our team holds Australian Government security clearances. We're trusted to work on the most sensitive platforms.

100% ServiceNow

We don't split our attention. ServiceNow is all we do, and we've been doing it for over a decade.

Outcome-obsessed

We measure success the same way you do — by the outcomes delivered, not the hours billed.

Ready to become our next success story?

Tell us about your challenge. Our team of certified ServiceNow specialists will respond within one business day.

Talk to an expert